Thriving In Conflict #5:Naming the Gap

We have been working on redefining conflict as “a gap between what we expect and what we experience. ©” and we said that if we want to manage the gap we need to 1) see the gap, 2) name the gap, 3) explore the gap and 4) close the gap. In our previous two blogs we have...

Thriving in Conflict #3: Seeing the Gap

Today we are going to continue building on our redefinition of conflict as “a gap between what we expect and what we experience. ©” If we agree that conflict is a gap, in order use conflict to positively impact results, we need to do the following: 1.      See the gap...

Thriving In Conflict #2: Managing the Gap

Today we are going to build on our last blog where we redefined conflict as “a gap between what we expect and what we experience. ©”  If we shift our thinking of conflict to a gap, then our next step is to gain clarity on the gap. There are four primary types of gaps...