What Is Your Brand?

Just like Nike, Apple, Google, and UPS, you too have a brand. People see you and have an impression of what you represent and what you can deliver for them.  Manage your brand. Make sure people understand what you stand for and what you are capable of. If someone has...

Garbage In, Garbage Out

There is an old programming axiom that says if you put in garbage data or garbage code, you will get garbage output.   We too are influenced by what we take in and it impacts what we put out. Be careful of what you take in, whether it is what you watch on TV, what you...

Build Your Consortium

In any project, any job, and for that matter in life, we need to surround ourselves with a consortium of people that support us.  Seek out those that can help you, challenge you, and support you. They will support you when you need them and you should support them as...

Manage the Error in Communication

Communication by nature is fraught with error. In conversations there is what we intend to say and then what we actually say. Then there is what the other person heard and what they think they heard. Then there is what they tell everyone else what was said.  Error...

Do you know how to BLUF?

Capturing people’s attention and gaining their buy-in requires being succinct. It is becoming even more important as we are barraged with information from all the various technologies. BLUF is an acronym for Bottom Line Up Front.  Begin by telling people your purpose...

Create Better Conversations

It does not matter how well written are your documents, plans, and procedures.   If you can not engage people in powerful conversations, you are going nowhere. Identify the conversations that are critical to your success and go there first.   As more and more...